Warehouse

Our warehouse is located on Nagarjuna Sagar Road; the same covers an area of 2 acres and houses facilities as storage, packing, cleaning, lab testing, transportation, computer section, accounts and security. Our warehouse possess the capacity to store around 500 companies indented products besides grocery products of each category in large quantities.

Clearing of Stocks

Unclean and unfinished grocery products that are brought from the production places are cleaned and purified thoroughly with the help of both machines and people.

Lab - Testing

We possess one of the best laboratory facilities in the nation, the same are well-manned by experienced technicians. All the material that comes to the warehouse is tested based on the following parameters:

Dryness Moisture Content Nutrition value Assessment of holding period Adulteration Weighment

After the process of testing is done, the material is packed for sale. In addition to the following above parameters, we also follow the guidelines issued by the AGMARK (Govt., quality certifying organisation).

Packing

We possess the most modern packing procedure that takes care of packaging of Liquids, Semi-solids, Powders and Solids.

Storage

We observe strict storage procedure as aeration, usage of disinfectants, etc., related to storage of company and grocery products are taken care of well. We possess an in-built cold storage that is available for the storage of items such as tamarind, etc. All the products are stored category wise and arranged neatly for immediate despatch to the various Apna Bazaar branches.

Information Technology

Today’s age demands the need for usage of technology, technology holds the key and most importantly information technology is a foregone necessity. For sheer accuracy and instant information, there is no alternative to information technology.

We possess the best and state-of-the-art computer equipment which integrates the complete process of the organisation linking all the departments, the warehouse and the wide chain of supermarkets the whole work process being manned by over 60 well-trained people, sharpened by in-house training. The computer personnel are kept abreast with the latest in information-technology arena. The whole network is integrated by WAN which ensures quick and instant flow of information and the same enables the management to chart out proper plans for further sales/purchases in the outlets.

Library

We possess an in-house library which comprises of a complete collection of the latest works/papers on consumer welfare from both within and outside the nation. There are in all, 5,000 books and 100 periodicals and the same has been well used by many research scholars for carrying out their research work.

Our founder Sri M. Krishna Reddy, being a gifted writer himself, has come up with the organisation publication/newsletter MANAM and another magazine called “Consumer Crusade”.

In this way, we encourage people to visit the place to know more about us (CARS Trust) and also get to know consumer rights.

Legal Cell

We possess a well-tuned Legal Cell; the same has rendered yeoman service to the consumers. The secret of its success has come from the fact that the consumers are encouraged to come to the office and put forth their grievances/views/suggestions, so that the required action can be taken.

One of the most noted achievements of this has been, the farmers of 2 Districts of the state of A.P. secured justice in the form of compensation worth Rs 75 crores from the seed traders. The other achievement has been the Maruti Udyog Ltd., was directed to pay RS 12 crores as compensation to the concerned consumers.

Human Resources

We possess a fine and efficient team of human personnel, which has been a major boon to us.  As on now, we have around 1,000 volunteers who are satisfied and contented lot.

We believe in the principle that people with high dedication levels, punctuality and quick grasping power are the need of the hour in our gigantic task of providing nothing but the best at affordable rates to the consumers.  In addition to this, we also instill in the volunteers the need to be matured, responsible and good citizens of the country.

Service Ethos

We believe in the spirit of service, have an in-house motivational classes to arouse the spirit of volunteers towards the path of delivery proper and responsive customer service. Further more, they are trained to interact in the right manner with customers keeping in focus an intensive customer-approach and respect for their duty towards them.

We are proud to say that we have maintained the said principle ethos, the non-profit nature of the organisation being a great source of quicker passage to achieve the same.

Making Shopping a Delightful Chore

Shopping has undergone a sea change in the way it is done, executed and enjoyed. It has become an art in itself, something which provides that extra zip to the confidence and motivation levels of the customers who throng a shopping joint. We are well aware of the same and have introduced many enlightened and stimulating steps which make the whole game of shopping a memorable, exquisite and noteworthy one.

Reading and Music

Has been introduced to enable every customer to enjoy every minute of time spent in the supermarket. Our outlets are equipped with books and magazines.

Greet With a Smile

We know that a beautiful and neat smile with a pleasant approach goes a long way to make the chore of shopping a delightful affair. Our customer-relation policy is based on decent norms of behaviour, courtesy and manners. Isn’t it said that a good smile and a timely wish helps put a customer at ease and proper frame of mind to go ahead with shopping.

Home Shopping

We are well-aware of the potential of information technology and its impact on people’s lives. We are going global with our outlet coming up online, that is, e-commerce way, the same will fetch more benefits and savings to our valued customers.

To ensure that shopping is not all shopping, we have introduced the following extra bites

Attached Bakery,Chat,Ice-creams and Fruit Juice Centre Attached pharmacy

How to start - an Apna Bazaar

Being a people’s movement, Apna Bazaar goes by the principle – It is not people who carve for profits, but those who wish to serve the society and earning regular income as a source of their livelihood. This principle acts as bedrock for starting an APNA BAZAAR.

Those who fall under this category are Housewives, Retired Citizens, the unemployed and any other persons who are capable of starting an Apna Bazaar in their neighbourhood. There are four categories of Apna Bazaars:

Home Apna Bazaar Mini Apna Bazaar Medium Apna Bazaar Mega Apna Bazaar

Those who wish to start one such Bazaar should (as per their area and number of members) deposit an amount ranging from RS 1 lakh to RS 5 lakhs with the Consumer Awareness and Research Society Trust and enroll as a Co-ordinator. Similarly, the coordinator should also make arrangements for space or accommodation, from 150 to 1,000 S.R., in accordance with the class of APNA BAZAAR, to be established. Atleast one person who has obtained a minimum education of up to 10th standard should be appointed for supervision and 1-3 helpers can be employed as per the need and size of the APNA BAZAAR.

After the deposit is made, the accommodation arranged and the required personnel and assistants appointed and these three requirements taken care of by the depositor, the CARS Trust will take the entire responsibility and care of the remaining things to be done. They are as follows

The Government’s Licenses required for the establishment of APNA BAZAAR, Billing Machines, Weighing Machines, Racks, Furniture and other infrastructural facilities will be provided (as per the Deposit) by the CARS Trust. The CARS Trust will also supply all the items of daily consumption to be sold to the consumer, at rates fixed by the trust. The goods will be transported to the Centres in special transport vehicles.  Also, the payment of taxes will be processed by the trust. The products rate sold at our outlets at a rate which adds a minimal 7% to the manufacturing price, the Coordinator will receive 5% of his total turnover as Service Charge and the remaining 2% is used for transpiration, cleaning, packing and other incidental expenses. Depending on the size of the APNA BAZAAR, the number of members and the quantity of sales at the Centre, each coordinator will on average earn about RS 10,000/- to RS 50,000/- as service charge alone. If the Coordinator, while extending full service to the consumer and in complete keeping with the terms and conditions and rules and regulations of APNA BAZAAR, manages to increase the turnover he will then be eligible for an extra income. The food items and products will be cleaned, packed and the rates fixed before them are sent to the coordinator. Hence the coordinator can conveniently and directly supply the goods to the consumer. The food grains, products and other items obtained from the sources of production are tested for quality in the laboratories, before they are packed. The items are cleared, packaged and then sent to the APNA BAZAAR outlets. The promotional and publicity requirements, the pamphlets, wall posters, banners, Audio, Video materials, applications and membership forms. Passbooks and Bill books will also be supplied to the Coordinator by the CARS Trust. Depending on the occasion and necessity, Radio and T.V. announcements and advertisements will also be released. The Coordinator will be given special training by the CARS Trust. Within the parameters of the CARS Trust rules, the Coordinator can transfer the Coordinatorship or terminate it.

Consumer Welfare – the Ultimate aim of APNA BAZAAR

The consumer who avails the services and benefits of APNA BAZAAR will have to pay a nominal membership fee of RS 10/- per Family per annum and obtain Membership. The Membership and preference will be given on “First Come First Serve Basis”. According to the size of the APNA BAZAAR, the number of members in each may range from 1,000 to 4,000 members. The membership fee collected from the consumer will be deposited for Consumer Welfare activities and will be utilised to extend widespread services, improvements, progress and development of the CARS Trust. Further, due to the reduced prices in APNA BAZAAR, the market price will also be brought under control, increasing the purchasing power of the customer and acknowledging his importance in the socio-economic structure.

Only items supplied by the CARS Trust will be available at the APNA BAZAAR, so the consumer can confidently be assured of the quality and purchase without the fear of adulteration. Since the food grains are pre-cleaned, it is time-saving and very convenient and ready for use for the Consumer. The Consumer can purchase daily essential items at rates which are 3% to 30% less than the market rate. More than 1,000 varieties of consumer items including dals, stationery and so on are available at APNA BAZAAR. In future Fertilisers, Pesticides, Seeds, Electric, Electronic and various types of Home appliances will also be available and supplied by APNA BAZAAR. Every member will be issued an identity card along with the pass book. The details of the bills on every purchase made by the consumer will be entered in the pass book. Those who are not members of APNA BAZAAR cannot avail the services of APNA BAZAAR. The purchase of pure, unadulterated food articles is the best way to safeguard and ensure good health. The Consumer can purchase the goods in the most accurate of weights and measurements. The Members can actively participate in the development activities of the consumer association. It is compulsory that the members make it a point to attend the consumer member meetings held regularly in each locality. The membership will be cancelled if any member fails to attend 3 consecutive meetings. No item will be sold at APNA BAZAAR without the bill being raised. The consumer members will also be able to avail counselling on day-to-day problems, and obtain the required legal advice of APNA BAZAAR. The APNA BAZAAR is periodically inspected by the special Inspection Committee appointed by the CARS Trust which also supervises the local consumer association. Thus the consumers can purchase any item with total trust and confidence. There is no connection between the Consumer Association and the Transaction of Apna Bazaar. These consumer associations will only supervise and ensure that the Apna Bazaar is functioning to the advantage and satisfaction of the consumer. The welfare and true progress of the Association of Consumers is possible only through Apna Bazaar.